A Mental Health First Aid (MHFA) Responder at Purolator is the go-to person for anyone who is struggling with a mental-health-related issue. Just as CPR and first-aid training helps someone with no medical background to assist an individual having a medical emergency like a heart attack, MHFA training helps someone assist an individual experiencing a mental health challenge or crisis.
By training, identifying and empowering employees across the organization to act as MHFA Responders, we are taking meaningful action to support these goals. Through this program, we will have a trained, designated MHFA Responder at every Purolator location, with multiple responders at large locations. The MHFA Responder is identified to their workplace community and may be called upon to support and intervene when an employee is experiencing a decline in mental health or a mental health crisis.
Our MHFA Responder program continues to grow and expand each year across all our Purolator locations in Canada and the United States.
All MHFA Responders at Purolator have completed Mental Health First Aid certification through the Mental Health Commission of Canada, or a course deemed equivalent. Trainees are selected following a nominations process and are provided opportunities for continued education and training.
Following training, MHFA Responders are provided with digital and printed collateral to help identify themselves to their workplace location. They are also supported by our MHFA Responder Community of Practice. The Community of Practice meets quarterly to discuss program updates, learn about new resources, share their experiences, support one another.. In addition to quarterly meetings, regular email communications go out to the Community of Practice with helpful information and resources to support them in their role.
Want to learn more, or nominate yourself or someone else to become a Mental Health First Aid Responder? Click on the links below.
While we often know a lot about physical illness, there tends to be less knowledge about mental health or substance use problems. This lack of understanding leads to fear and negative attitudes toward individuals living with mental health or substance use problems. It prevents people from seeking help and providing appropriate support to people around them.
Mental Health First Aid (MHFA) is offered to someone with an emerging mental health or substance use problem or in crisis, until appropriate treatment is found, or the situation resolves. An evidence-based course, MHFA Standard has been proven to give participants:
– the tools to recognize signs of decline in mental wellbeing,
– the ability to talk about their mental health,
– the knowledge to discuss professional and other supports that could help with recovery or improved mental wellbeing,
– the confidence to reach out to these supports,
– the tools to assist during a mental health or substance use crisis, and
– the knowledge to use MHFA actions to maintain one’s own mental wellness.
Adapted from the Mental Health Commission of Canada
At Purolator, this training is offered virtually in both English and French. Participants are selected following a nominations process and provided opportunities for further training and education.
To find out who is a designated MHFA Responder at your location, there is an updated listing on the Employee Wellness page on PuroNet.
This listing includes the first and last name of trained individuals and their workplace location. This listing is kept on our internal site to protect the privacy of our employees.
Free, confidential support and education available 24/7.
Visit the link below, or call 1-844-880-9137 to speak with someone immediately.
ACI’s Employee Assistance Program (EAP) provides professional and confidential services to help employees and family members address a variety of personal, family, life, and work-related issues. Call 855-RSL-HELP (855-775-4357) or visit http://rsli.acieap.com
If you are feeling like you have lost hope and are struggling to cope, if you are dealing with thoughts of suicide, or if you are worried about someone else, 9-8-8 is here for you. When you reach out, a trained responder will listen without judgement, provide support and understanding, and can tell you about resources that will help.
Opening Minds is a not-for-profit social enterprise that provides training and the tools to talk about mental health, change negative attitudes, and reduce stigma related to mental illness.
Opening Minds was established by the Mental Health Commission of Canada (MHCC) and is the largest systematic effort in Canadian history focused on eliminating stigma.
Reference Guide from the Mental Health Commission of Canada
Access to free and confidential support 24/7 including vital therapy, personalized fitness programs, articles on a variety of health topics and more.
1 (844) 880-9137 (username and password: purolator)
———————————————————————————————————
Please note, Employee & Family Assistance Programs (EFAP) are available to all employees and their immediate family members. Canadian employees can access TELUS Health (1-844-880-9137) and Purolator International employees can access ACI Specialty Benefits (855-775-4357). For more information click here.
