Our People Leaders are uniquely positioned to have a significant impact on the mental health and wellness of our employees. Leaders are role models who set the tone for how we view and take care of mental health in the workplace. They are a key resource when sharing information to support the well-being of our employees.
Managers are often the first point of contact in addressing mental health concerns in the workplace. Acknowledging the important role you play, this page provides resources and information to empower leaders to support their teams when it comes to mental health and wellness in the workplace.
Together, we can create a supportive workplace culture and foster greater awareness and support for mental health and wellness for all our people.
This section is an ongoing and continually updated library of resources, as we respond to requests for support from people leaders and continue to develop useful tools that are applicable to various workplace needs. The purpose of these tools is to guide you toward mindful leadership practices that will help support a psychologically safe and healthy workplace.
As a leader and people manager, you play an essential role by actioning our commitment to our employees’ health, safety, and wellbeing. This playbook is intended to support you as you create and nurture a supportive environment for your team.
Leaders are uniquely positioned to be both a role model for positive mental health practices and a safe person to go to when an employee is in need of support. A great way to stay involved and aware of the mental health of your team is to offer opportunities for a mental health check-in. This could be in your regular 1:1 meetings with employees or can be done in a group setting.
Mental health and wellness should be considered during the Return to Work planning process regardless of the reason for the leave. Employees returning from leave may need to be reminded of the resources that are available to them to help them transition back.
Our Employee and Family Assistance Program is a great place to start, as it can assist with many different work and life concerns.
In addition, we have created tools to support you as a manager in helping to consider employees’ mental health and wellbeing in their return to work.
As we continue developing a psychologically safe workplace, Purolator has partnered with the Mental Health Commission of Canada to train Mental Health First Aid (MHFA) Responders across all Purolator locations.
Having someone on hand who can provide immediate support and intervention when someone is having a mental health crisis is essential. Our goal is to have at least one MHFA Responder in every location, with multiple responders in large locations like Hubs and A terminals.
Self-care can be many things and can look different for everyone, and this series explores various options for self-care from multiple dimensions of wellness.
Start conversations with your teams on the need for self-care, self-care planning, and actionable examples of self-care activities. This series of mini-presentations are 5-8 minutes in length and can be delivered to teams virtually or in person as applicable. Contact the Mental Health and Wellness team to learn more about bringing this activity to your team.
Here’s a link to the first presentation in the series: Introduction to Self-Care
An important aspect of a psychologically safe and healthy workplace is inclusion and belonging. The Diversity, Equity and Inclusion (DEI) team at Purolator celebrates, educates and spotlights our employees. The DEI newsletter is a helpful resource for you as a people leader to refer to and share with employees.
The TELUS Health (formerly LifeWorks) Heartbeat Newsletter is a monthly online publication created by our Employee & Family Assistance Program provider. It serves as a reminder of the fantastic resources available to Purolator employees and provides education on relevant wellness topics of the month.
Reference Guide from the Mental Health Commission of Canada
The have THAT talk series was developed to raise awareness about the importance of mental health in all areas of our lives. Everyone can take action to promote mental health where we live, work and play. Check out these videos and activity guides to learn how you can take action to reduce stigma, increase support, and encourage people to get help sooner.
Videos on Mental Health & Stigma, Mental Health in the Workplace, Stress & Resilience, Supporting Others as well as handouts on How to Help your Team, Self Care and Resilience Guide and more.
Access to free and confidential support 24/7 including vital therapy, personalized fitness programs, articles on a variety of health topics and more.
1 (844) 880-9137 (username and password: purolator)
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Please note, Employee & Family Assistance Programs (EFAP) are available to all employees and their immediate family members. Canadian employees can access TELUS Health (1-844-880-9137) and Purolator International employees can access ACI Specialty Benefits (855-775-4357). For more information click here.
